dt77 Privacy Policy — How We Handle Your Data
dt77 is committed to protecting the privacy and personal data of every player. This policy explains what information we collect, why we collect it, and how we keep it safe.
What This Policy Covers at a Glance
The highlights below summarise the most important aspects of dt77's approach to your privacy. Please read the full policy below — it governs your use of the dt77 platform.
1. Introduction
Last updated: January 2026
This Privacy Policy ("Policy") describes how dt77 ("dt77", "we", "us", "the Platform") collects, uses, stores and protects personal data relating to users ("you", "the Player") of the dt77 website at dt77.bio and any associated services. By registering an account with dt77 or using any part of the Platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein.
dt77 takes the privacy of its players seriously. We collect only the data we genuinely need to operate the Platform safely, legally, and to a high standard of service. We do not collect data speculatively, and we do not share your data with unrelated third parties for their own commercial benefit.
2. Information We Collect
dt77 collects personal data in three main ways: information you provide directly when registering or using the Platform, data generated automatically through your use of the Platform, and data obtained from third-party service providers where necessary for identity verification or payment processing.
Information You Provide Directly
- Registration data: full name, date of birth, email address, mobile phone number, and residential address.
- Identity verification documents (KYC): government-issued photo identification (e.g. National ID card, passport), and proof of address where required.
- Payment method information: mobile financial service account numbers (bKash, Nagad, Rocket, Upay) or bank account details used for deposits and withdrawals. Full payment card numbers are never stored by dt77.
- Communications: any messages, emails, live chat transcripts or support tickets you submit to dt77.
Data Generated Automatically
- Technical data: IP address, device type, operating system, browser type and version, screen resolution, and time zone.
- Usage data: pages visited, game sessions played, bet history, transaction logs, session durations, and in-platform navigation paths.
- Cookie data: session identifiers, preference cookies and analytics identifiers as further described in Section 9 of this Policy.
Data from Third Parties
- Identity and age verification results from KYC service providers where dt77 uses a third-party provider to assist with document verification.
- Payment confirmation data from payment processors and mobile financial services (bKash, Nagad, Rocket) confirming that a deposit or withdrawal transaction has been completed.
3. How We Use Your Information
dt77 uses the personal data it collects for the following purposes, all of which are necessary to deliver and maintain the Platform and to meet our legal obligations:
- Account creation and management: to register your account, verify your identity (KYC), maintain your profile, and process account closure requests.
- Payment processing: to process your deposits via bKash, Nagad, Rocket or bank transfer, to settle your withdrawals to verified accounts, and to detect and prevent fraudulent transactions.
- Service delivery: to allow you to place bets, play casino games, access the Loyalty Program, and use all other Platform features you have chosen.
- Customer support: to respond to your enquiries, resolve disputes, investigate complaints, and manage support tickets.
- Responsible gaming: to monitor for signs of problem gambling, to apply deposit limits or self-exclusion tools at your request, and to fulfil our duty of care obligations.
- Legal and regulatory compliance: to maintain records required by applicable anti-money laundering regulations, to respond to lawful requests from regulatory or law-enforcement authorities, and to enforce our Terms and Conditions.
4. Legal Basis for Processing
dt77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
- Contractual necessity: processing required to fulfil the contract between you and dt77 — for example, operating your account, processing deposits and withdrawals, and settling bets.
- Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering rules, KYC requirements, and responses to lawful authority requests.
- Legitimate interests: processing carried out in pursuit of dt77's legitimate business interests, such as fraud detection, platform security, responsible gaming monitoring, and improvement of service quality — provided these interests do not override your fundamental privacy rights.
- Consent: where we send you promotional communications about dt77 bonuses or offers, we do so on the basis of your consent. You may withdraw this consent at any time by contacting support or adjusting your account communication preferences.
5. Sharing Your Information
dt77 does not sell, rent, lease or otherwise transfer your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, each of which is necessary to operate the Platform or to comply with our legal obligations.
Service Providers
dt77 works with carefully selected third-party service providers who perform functions on our behalf, including identity verification (KYC) providers, payment processing partners (bKash, Nagad, Rocket and banking partners), cloud hosting and server infrastructure providers, customer support platform operators, and fraud detection and anti-money laundering screening services. These providers are contractually required to process your data only for the purposes for which it was shared and to maintain appropriate security standards. They are not permitted to use your data for any other purpose.
Legal and Regulatory Authorities
dt77 may disclose your personal data to regulatory bodies, law enforcement agencies, courts or other government authorities where required to do so by applicable law, by a valid court order, or where we believe in good faith that disclosure is necessary to prevent a crime, protect the safety of any person, or protect the rights and property of dt77.
Business Transfers
In the event that dt77 undergoes a merger, acquisition, restructuring or sale of all or a material part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to the processing of your data that results from it, in accordance with applicable law.
6. Payment Data and Financial Information
dt77 takes the security of financial data with particular seriousness. When you make a deposit via bKash, Nagad, Rocket, Upay or a bank transfer, the transaction is processed through the relevant payment provider's own secure infrastructure. dt77 receives a confirmation of the transaction outcome but does not itself store your full mobile wallet PIN, full bank account credentials, or complete card numbers. Payment data is handled in accordance with the security requirements applicable to the relevant payment provider.
Transaction history — including deposit amounts, withdrawal amounts, dates and payment method identifiers — is retained in your account record as required for regulatory compliance, dispute resolution and responsible gaming monitoring. This data is protected from unauthorised access by access controls and encryption.
7. Cookies and Tracking Technologies
dt77 uses cookies and similar tracking technologies on the Platform to ensure correct functioning, to maintain your logged-in session, and to collect analytics data that helps us improve the user experience. We use the following categories of cookies:
- Essential cookies: strictly necessary for the Platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without preventing the Platform from working.
- Analytics cookies: used to collect anonymised or pseudonymised data about how users interact with the Platform — for example, which pages are visited most frequently, average session duration, and common navigation paths. This information helps dt77 identify areas for improvement.
- Preference cookies: used to remember your settings and preferences within the Platform, such as your preferred language, so that you do not need to re-enter them on each visit.
Most web browsers allow you to control cookies through their settings. You may disable non-essential cookies via your browser settings; however, please be aware that disabling essential cookies will prevent you from using the Platform. dt77 does not currently respond to "Do Not Track" browser signals, as no uniform standard for such signals has been adopted.
8. Data Retention
dt77 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. In practice, this means: account data and transaction records are retained for a minimum of five years following account closure, in order to satisfy anti-money laundering record-keeping obligations; KYC documents are retained for the same minimum five-year period; communications and support records are retained for three years from the date of the communication unless a longer period is required in connection with an open dispute or regulatory matter.
When personal data is no longer required and no legal basis for retention exists, dt77 will securely delete or anonymise that data so that it can no longer be attributed to an identifiable individual. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for statistical analysis and platform improvement purposes.
9. Your Rights Over Your Personal Data
You have a number of rights in relation to the personal data that dt77 holds about you. To exercise any of these rights, please contact dt77 customer support by email. We will respond to all valid requests within a reasonable timeframe and will not charge a fee for handling your request unless it is manifestly unfounded, excessive or repetitive.
- Right of access: you have the right to request a copy of the personal data dt77 holds about you, together with information about how it is processed.
- Right of rectification: you have the right to request correction of any inaccurate or incomplete personal data held about you.
- Right of erasure: in certain circumstances, you may request that dt77 delete your personal data — for example, where the data is no longer necessary for the purpose for which it was collected and there is no overriding legal obligation to retain it.
- Right to restrict processing: you may request that dt77 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data while a correction request is being investigated.
- Right to withdraw consent: where processing is based on your consent (e.g. receipt of promotional communications), you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.
Please note that some rights are subject to conditions and exceptions under applicable law. For example, dt77 may be required to retain certain data despite a deletion request due to anti-money laundering or other statutory record-keeping obligations. Where dt77 is unable to fulfil a request, it will explain the reasons for this in its response.
10. Security Measures
dt77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, encryption of sensitive data stored on our servers, strict access controls limiting internal access to personal data on a need-to-know basis, regular security assessments and vulnerability testing, and staff training on data protection and information security obligations.
While dt77 takes all reasonable steps to protect your data, no transmission over the internet or electronic storage system is completely secure. You also have a responsibility to protect your account: use a strong, unique password, never share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.
11. Children and Minors
The dt77 Platform is strictly for adults aged 21 and above. dt77 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not use the Platform, register an account, or provide any personal information to dt77. If dt77 discovers or has reason to believe that a registered user is under 21 years of age, the account will be suspended immediately, all balances will be forfeited, and any personal data collected will be deleted as promptly as reasonably possible. If you believe a minor has registered with dt77, please contact support immediately so that we may investigate and take appropriate action.
12. Changes to This Privacy Policy
dt77 reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on this page with an updated effective date. Where changes are material, dt77 will take reasonable steps to notify registered account holders — for example by displaying a notice on the Platform at login or by sending an email to your registered address.
Your continued use of dt77 following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically so that you remain informed about how dt77 protects your information.
13. Contact Us About Privacy
If you have any questions, concerns or requests relating to this Privacy Policy or to the way dt77 processes your personal data, please contact our support team. We are committed to addressing your concerns promptly and transparently.
Email: [email protected]
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